Product Support Engineer
Boomi
Overview
Role involves troubleshooting and providing support for customers using the Boomi platform.
Ideal candidate should have 3-4 years of experience with strong customer-facing skills and technical knowledge.
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Locations
Requirements
1-2 years customer-facing experience Basic knowledge of programming languages Basic knowledge of Windows and Linux OS Basic knowledge of cloud-based applications
Responsibilities
Provide exceptional customer engagement Manage customer expectations and resolve technical issues Collaborate with Product and Engineering teams Analyze customer information and refine analysis Utilize technical knowledge for solutions