Boomi

Product Support Engineer

Boomi

Overview

Role involves troubleshooting and providing support for customers using the Boomi platform.

Ideal candidate should have 3-4 years of experience with strong customer-facing skills and technical knowledge.

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Locations

  • India

Requirements

  • 3-4 years experience
  • 1-2 years customer-facing experience
  • Basic knowledge of programming languages
  • Basic knowledge of Windows and Linux OS
  • Basic knowledge of cloud-based applications

Responsibilities

  • Provide exceptional customer engagement
  • Manage customer expectations and resolve technical issues
  • Collaborate with Product and Engineering teams
  • Analyze customer information and refine analysis
  • Utilize technical knowledge for solutions