Customer Support Data Analyst

Overview

Role focused on optimizing customer support operations through data analysis.

Ideal candidate has 3+ years of data analysis experience in customer service and strong analytical skills.

Locations

• Estonia, Harju, Tallinn

Requirements

• 3+ years of data analysis experience
• Advanced Excel skills
• Strong analytical skills with visualization tools experience
• Good knowledge of SQL
• Independent and adaptable
• Curious mindset focused on process improvement

Responsibilities

• Develop and maintain dashboards
• Analyze historical data
• Manage and integrate data
• Collaborate for operational improvements
• Contribute to BI strategy
• Lead data governance

Benefits

• Impact millions of customers
• Accelerate professional growth
• Rewarding salary and stock options
• Flexibility with hybrid work
• Wellness perks