PS Operations Specialist

Overview

Role involves managing projects, tracking metrics, and improving processes in Customer Success Operations.

Ideal candidate has 1-3 years experience in a tech company and strong Salesforce skills.

Locations

• Serbia, Central Banat, Belgrade

Requirements

• Degree in Business or equivalent
• 1-3 years experience in tech
• Advanced proficiency in Salesforce

Responsibilities

• Staff projects and track Services pipeline
• Monitor key metrics like utilization and revenue
• Coordinate global resource assignments
• Create projects in Salesforce
• Monitor Resource Planner
• Work with Finance on invoicing
• Ensure onboarding of New Logo customers
• Improve business processes

Benefits

• Professional Development Budget
• Wellness Days
• Lifestyle Spending Account
• Employee Recognition Program