Customer Success Manager

Overview

Client-facing role focused on customer advocacy and support management.

Ideal candidate has 5+ years in enterprise customer management with strong communication skills.

Locations

• Serbia, Central Banat, Belgrade

Requirements

• 5+ years experience in enterprise customer management
• Excellent customer service skills
• Technical proficiency in product support

Responsibilities

• Manage customer relationships
• Drive product usage
• Resolve technical issues
• Promote customer satisfaction
• Collaborate with internal teams

Benefits

• Professional development budget
• Wellness days
• Lifestyle spending account
• Employee recognition program