Customer Experience Specialist

Overview

Role focused on enhancing customer experience through various initiatives and collaboration.

Ideal candidate has 3-5 years in Customer Success and strong initiative in a tech environment.

Locations

• Serbia, Central Banat, Belgrade

Requirements

• Degree in marketing/business/communications
• 3-5 years in Customer Success
• Experience in fast-paced tech company

Responsibilities

• Oversee internal/external campaigns
• Create/update content/templates
• Maintain Totango platform
• Analyze customer feedback
• Communicate with stakeholders

Benefits

• Professional Development Budget
• Wellness Days
• Lifestyle Spending Account
• Employee Recognition Program