Client Success Manager

Overview

Role responsible for customer retention and relationship management in the UAE.

Ideal candidate should have 3+ years in B2B sales with knowledge of the Middle East and proficiency in Arabic.

Locations

• United Arab Emirates, Dubai, Dubai

Requirements

• Minimum 3 years in Enterprise B2B sales
• Knowledge of Middle East cultures
• Proficient in Arabic language

Responsibilities

• Renew customer service contracts
• Manage account renewal negotiations
• Establish professional relationships with clients
• Identify growth opportunities
• Plan and execute business reviews
• Interpret customer concerns
• Develop customer account plans
• Provide feedback to product management