Customer Care Consultant

Overview

Role involves providing exceptional customer support in an online business insurance service.

Ideal candidate should have 2+ years of customer service experience and strong problem-solving skills.

Locations

• Australia, New South Wales, Sydney

Requirements

• 2+ years in customer service
• Excellent communication skills
• Ability to learn new technology quickly

Responsibilities

• Respond to customer inquiries
• Provide tailored advice
• Troubleshoot technical issues
• Maintain accurate records
• Identify areas for improvement
• Follow up with customers

Benefits

• Hybrid working model
• Exciting team culture
• Quarterly recognition awards
• Business Casual dress code
• Employee benefits package
• Progression opportunities