Customer Support Analyst
Bitso
Overview
Role focused on providing customer support and ensuring user satisfaction.
Ideal candidate should have 6 months to 1+ years of customer support experience and fluency in English, Spanish, and Portuguese.
Currently living in Brazil, Mexico, or Colombia
remotejuniorEnglishSpanishPortuguese
Locations
Requirements
Fluency in English, Spanish, and Portuguese 6 months to 1+ years of customer support experience Strong communication skills
Responsibilities
Respond to incoming requests Communicate with stakeholders Document and alert team of issues Work with customer advocacy Set an example for support analysts
Benefits
Remote-first work environment Employee stock option program Extended family leave policy Premium health, dental, and life insurances Monthly stipend for wellness activities