Customer Service Representative

Overview

Role involves providing exceptional customer support for a cryptocurrency exchange.

Ideal candidate should have prior customer support experience in e-commerce or finance and be fluent in English and Thai.

Locations

• Thailand, Bangkok, Bangkok

Requirements

• Bachelor's degree or diploma preferred
• Prior customer support experience required
• Fluency in English and Thai required

Responsibilities

• Handle live chats
• Coordinate customer inquiries
• Solve customer complaints
• Optimize complaint processes
• Handle emergencies
• Perform assigned tasks

Benefits

• Competitive salary
• Company benefits
• Work-from-home arrangement