Technical Support Engineer

Overview

Role involves providing technical support and troubleshooting for enterprise customers.

Ideal candidate should have 2+ years of IT experience in a customer-facing role with strong technical skills.

Locations

• United Kingdom, England, London

Requirements

• 2+ years in IT
• Undergraduate degree in Computer Science or related field
• Experience with Linux-based OS and basic shell proficiency
• Basic experience with RDBMS
• Experience in Docker and Kubernetes is a plus

Responsibilities

• Provide high-quality support to enterprise customers
• Troubleshoot technical issues
• Document product issues and enhancement requests
• Participate in on-call rotation
• Engage with internal and client teams

Benefits

• Equity participation
• Flexible work arrangements
• Compulsory benefits based on country