VP, Operations & Customer Support

Overview

Vice President responsible for Customer Operations and Support integration.

Ideal candidate has 10+ years in operations and customer support, preferably in fintech.

Only candidates based in New York City are considered

Locations

• United States, New York, New York City

Requirements

• 10+ years of leadership experience
• Proven track record of scaling teams
• Experience managing third-party vendors

Responsibilities

• Manage and mentor operational and customer service leaders
• Optimize workflows and systems
• Enhance performance tracking metrics

Benefits

• Health, dental, and vision benefits
• Flexible paid time off
• Professional development opportunities