Customer Service Agent - Swedish Speaking - Night Shift

Overview

Customer service role assisting Swedish and English-speaking customers.

Ideal candidate should have strong communication skills in Swedish and English and a background in customer service.

Locations

• Malta

Requirements

• Strong communication skills in Swedish and English
• Proficiency in Microsoft Office
• Background in customer service
• Ability to multitask and manage time effectively
• Comfortable working night shifts

Responsibilities

• Assist customers via email, chat, and telephone
• Collaborate with team for customer satisfaction
• Translate promotional texts and surveys
• Manage customer accounts
• Follow responsible gaming practices

Benefits

• Wellbeing allowance
• Work from home allowance
• Hybrid model
• 2 weeks of remote work (abroad)
• Private Health Insurance
• Relocation Package