Technical Client Support Specialist

Overview

Role involves client support, technical assistance, and legal insight for legal professionals.

Ideal candidate has 1-3 years in client support with a legal background and strong communication skills.

Locations

• Philippines

Requirements

• 1-3 years experience in client support
• Background in legal setting
• Excellent communication skills

Responsibilities

• Respond to client inquiries
• Troubleshoot product issues
• Guide clients through onboarding
• Engage clients for tool adoption
• Gather client feedback
• Collaborate with internal teams

Benefits

• Permanent remote work
• Paid US holidays
• Paid vacation and sick leaves