Beam

Support

Beam

Overview

Role focused on providing exceptional support in the gaming industry.

Ideal candidate has 1+ years of experience in video games support and strong communication skills.

remotejuniorpermanentfull-timeEnglishZendesk

Locations

  • United States

Requirements

  • 1+ years of experience in support role
  • Above basic knowledge of cryptocurrency, NFTs, and/or blockchain
  • Excellent communication skills
  • Ability to generate educational resources
  • Collaborative work with product team

Responsibilities

  • Assist in developing knowledge base
  • Gather user feedback for support articles
  • Answer user queries across platforms
  • Collaborate with product team
  • Create educational resources

Benefits

  • Competitive salary
  • Unlimited vacation
  • $BEAM tokens
  • Professional development opportunities
  • Annual company retreat