Shopify Account Manager

Overview

Role focused on enhancing customer experience and managing customer lifecycle.

Ideal candidate has 5+ years in Customer Success and strong communication skills.

Locations

• United States

Requirements

• 5+ years in Customer Success
• Experience in e-commerce
• Experience with large customer book
• Creative problem solver
• Highly organized

Responsibilities

• Build relationships with customers
• Manage customer data
• Analyze engagement metrics
• Deliver program demos
• Collaborate with teams