Lead Customer Success Manager

Overview

Role focused on enhancing customer experience and managing customer lifecycle.

Ideal candidate has 7+ years in Customer Success and is a creative problem solver.

Locations

• United States

Requirements

• 7+ years in Customer Success
• Experience with large customer base
• Creative problem solver

Responsibilities

• Build strong customer relationships
• Manage customer lifecycle
• Analyze engagement metrics
• Deliver program demos
• Collaborate with teams

Benefits

• Great compensation package
• Stock options
• Unlimited PTO
• Remote friendly
• Mentorship opportunities