Support Specialist

Overview

Role focused on delivering efficient customer support and managing inquiries.

Ideal candidate should have experience in support roles and a strong understanding of SaaS technologies.

Locations

• Argentina

Requirements

• Experience in support-desk software
• Understanding of SaaS software
• Basic understanding of HTML and APIs

Responsibilities

• Provide timely support
• Document and troubleshoot requests
• Manage ticket queue
• Drive improvements to metrics