Technical Account Manager

Overview

Role involves managing technical accounts and supporting large customers post-sale.

Ideal candidate should have 3-5 years of experience and strong troubleshooting skills.

Only candidates from LATAM are considered

Locations

• Colombia
• Argentina
• Mexico
• Costa Rica

Requirements

• 3-5 years of experience
• Familiar with MacOS, Windows, Linux
• Basic understanding of data structures
• Extensive troubleshooting experience
• Strong communication skills

Responsibilities

• Create records of service utilization
• Test 3rd party integrations
• Mentor support agents
• Provide post-sales support
• Create monitoring tools