Backblaze

Sr. NOC Technician I

Backblaze

Overview

Role involves managing technical issues and ensuring incident resolution.

Ideal candidate should have 2-4 years of experience with Sysadmin and Linux skills.

remotemidEnglish

Locations

  • India

Requirements

  • 2-4 years of experience
  • Knowledge of Sysadmin and Linux
  • Strong analytical thinking
  • Knowledge of network cabling and topology

Responsibilities

  • Act as first point of contact for customer issues
  • Manage resolution of technical problems
  • Ensure incident management processes are followed
  • Monitor zabbix alerts
  • Troubleshoot technical issues
  • Document and automate daily items
  • Engage in on-call rotation
  • Assist TechOps team members