Order Management Manager

Overview

Manage Babylist's order fulfillment operations and lead a team to ensure exceptional customer experience.

Ideal candidate has 5+ years in order management and 2+ years in people leadership within operational environments.

Locations

• United States

Requirements

• 5+ years in order management
• 2+ years of people leadership experience
• Skilled in order management systems and fulfillment workflows

Responsibilities

• Oversee order network performance
• Lead operations specialists team
• Monitor order backlogs and drive resolution
• Collaborate with Customer Service on order issues
• Establish scalable SOPs

Benefits

• Competitive pay
• Company paid medical, dental, and vision
• Generous paid parental leave policy
• 401k with company match
• Employee wellbeing perks