Sr. Technical Account Manager - Strategic - East

Overview

Senior Technical Account Manager responsible for customer success and technical guidance.

Ideal candidate has 4+ years in cybersecurity with strong technical and communication skills.

Locations

• United States

Requirements

• 4+ years in customer-facing cybersecurity roles
• Hands-on experience with security technologies
• Strong understanding of internet protocols and data formats
• Excellent communication skills
• Self-motivated problem solver

Responsibilities

• Own post-sale technical relationships
• Build customer relationships
• Identify and manage customer risk
• Train customers on product usage
• Work with product team on feature requests

Benefits

• Stock options
• Attractive benefits
• Annual bonus