SAP dCEM (Digital Customer Engagement Manager)

Overview

Role involves managing customer engagement and providing technical guidance on SAP landscapes.

Ideal candidate should have extensive experience in SAP Basis and cloud technologies.

Locations

• Germany

Requirements

• 5+ years of SAP Basis experience
• 2+ years of cloud knowledge
• Experience in SAP Upgrade & Migration mandatory

Responsibilities

• Guide customers on technical architecture
• Support sales to delivery handover
• Contribute to customer onboarding
• Orchestrate service delivery
• Support critical customer situations
• Contribute to customer release activities
• Execute problem management
• Liaise with SAP stakeholders

Benefits

• Work from home
• Access to SAP internal training materials
• Exposure to various SAP landscapes