Product Owner with CJE (Customer Journey Expert)

Overview

Role focused on enhancing digital customer experiences through customer journey expertise.

Ideal candidate should have experience in mobile channels and banking customer journey expertise.

Locations

• Netherlands, North Holland, Amsterdam

Requirements

• Experience in Mobile Channel
• Experience in Banking CJE
• Customer-Centric Thinking
• Experience in customer journey mapping
• Strong communication skills
• Agile/Scrum experience
• Banking experience
• Fluency in English

Responsibilities

• Create seamless customer experiences
• Analyze customer data for improvements
• Engage and influence internal teams
• Collaborate with designers and developers
• Simplify complex information
• Work in Agile/Scrum teams
• Understand digital banking trends
• Optimize customer journeys