Supplier Success Professional (Customer Support) - Bilingual Portuguese or Spanish

Overview

Role involves supporting customers and managing prequalification systems.

Ideal candidate should be fluent in English and either Portuguese or Spanish with strong communication skills.

Locations

• Canada, Alberta, Calgary

Requirements

• Fluent in English and Portuguese or Spanish
• Call center experience preferred
• Excellent communication skills
• PC knowledge required
• Interpersonal skills
• Problem-solving abilities
• Attention to detail
• Self-motivated

Responsibilities

• Provide support to Avetta customers
• Help users navigate the application
• Verify technical documents
• Resolve complex issues
• Interact with customers via phone, email, and chat
• Record interactions in Service Cloud
• Communicate with internal departments
• Work as a team member