Technical Account Manager

Overview

Role involves leading a Technical Account Management team to enhance customer engagement and success.

Ideal candidate has strong leadership skills and extensive experience in technical account management.

Locations

• United States

Requirements

• Experience in technical account management
• Proven track record in team management
• Strong understanding of WordPress and hosting services

Responsibilities

• Manage and develop Technical Account Managers
• Engage with customers for technical support
• Lead pre-sales technical consultations
• Analyze customer data for trends
• Collaborate with Sales and Product teams

Benefits

• Health benefits
• 401(k) matching
• Life and disability insurance
• Work from home setup
• Open vacation policy
• Learning resources