Automattic

Happiness Engineer

Automattic

Overview

Role focused on enhancing customer experience through support and problem-solving.

Ideal candidate has strong customer service background and exceptional communication skills.

40k usd / yearremotemidpermanentfull-timeEnglishSlack

Locations

  • United States

Requirements

  • Customer support experience required
  • WordPress and/or WooCommerce experience required
  • Exceptional communication skills required

Responsibilities

  • Assist customers via email and live chat
  • Identify and solve technical problems
  • Elevate customer experience

Benefits

  • Open vacation policy
  • Competitive base salary
  • Financial clarity