Quality Specialist, Product Operations

Overview

Role focused on ensuring product quality and managing operations in a SaaS environment.

Ideal candidate has 1-3 years in quality operations with strong technical and communication skills.

Locations

• Pakistan

Requirements

• 1-3 years experience in quality-focused role
• Strong academics in IT or software engineering
• Familiarity with software development processes
• Excellent communication skills in English
• High proficiency in Jira and JQL

Responsibilities

• Manage quality operations and ensure product standards
• Analyze data for insights and reporting
• Develop onboarding resources for new team members
• Participate in root cause analysis and solutioning
• Communicate process improvements and changes