Technical Support Engineer

Overview

Role involves providing top-tier technical support and collaborating with teams to enhance product development.

Ideal candidate should have 3+ years in technical support with strong customer-facing skills and technical aptitude.

Location- must be located in EU

Locations

• Poland

Requirements

• 3+ years in technical support
• Strong customer-facing skills
• Experience with JSON, SQL, APIs, and webhooks

Responsibilities

• Diagnose and resolve complex product issues
• Collaborate with Product and R&D teams
• Provide expert guidance on product configuration