Author Health

Patient Engagement Specialist - Central Team

Author Health

Overview

Role focused on connecting patients with health and social services through outreach.

Ideal candidate has 2+ years in customer service and healthcare outreach with strong interpersonal skills.

19 usd / hourremotejuniorEnglishvideo conferencing

Locations

  • United States

Requirements

  • 2+ years in customer service/sales
  • 2+ years in healthcare outreach
  • Strong ability to build connections
  • Experience in healthcare or social services
  • Basic proficiency in G-Suite
  • Adherence to HIPAA regulations

Responsibilities

  • Conduct high-volume outreach
  • Educate patients on health services
  • Organize and prioritize workload
  • Collaborate with care teams
  • Provide feedback on outreach strategies
  • Participate in virtual meetings

Benefits

  • 401k plan with company match
  • Comprehensive benefits package
  • Generous paid vacation
  • Performance-based bonuses
  • 9 paid holidays
  • 2 additional flex holidays