Inside Sales Representative - Retention

Overview

Role involves retaining customers and addressing their concerns through proactive support.

Ideal candidate should have 1-2 years of sales experience and be engaging and self-motivated.

Locations

• United States

Requirements

• 1-2 years of sales/retention experience
• Strong business acumen
• Self-motivated and team player

Responsibilities

• Retain customers through inbound calls
• Make outbound calls for failed payments
• Ensure customer satisfaction
• Provide solutions to customer concerns
• Consult on best practices
• Identify upsell opportunities
• Improve knowledge of industry best practices

Benefits

• Competitive pay
• Health and wellness benefits
• Retirement savings plans
• Parental leave