Customer Success Manager, Enterprise

Overview

Role focused on managing Enterprise customer relationships and driving their success.

Ideal candidate has 3-5 years of experience in customer success or account management, preferably in MarTech.

Locations

• United States

Requirements

• 3-5 years of CS or Account Management experience
• Strong understanding of growth and retention techniques
• Experience in Salesforce or related CRM tools

Responsibilities

• Own relationships with Enterprise customers
• Develop customized success plans
• Analyze customer usage for forecasts

Benefits

• Health & wellness benefits
• Equity
• Competitive perks