Customer Success Director

Overview

Director of Customer Success driving value and retention for major accounts.

Ideal candidate has 10+ years in customer success with strong leadership and data stack knowledge.

Locations

• United States, New York

Requirements

• 10+ years in customer success
• 5+ years leading customer success teams
• Deep understanding of modern data stack

Responsibilities

• Build and manage a customer success team
• Oversee customer journey for major accounts
• Serve as voice of the customer