Customer Happiness Ambassador

Overview

Role focused on delivering personalized customer support and building loyalty.

Ideal candidate has 3-5 years in customer support with strong relationship-building skills.

Locations

• United States

Requirements

• 3-5 years in customer-focused role
• Strong communication skills
• Experience with CX platforms preferred

Responsibilities

• Deliver exceptional support across all channels
• Build relationships with high-value customers
• Own complex escalations
• Gather customer insights for improvements
• Meet performance metrics

Benefits

• Competitive compensation
• Unlimited PTO
• Monthly telecom stipend
• In-person team meetups
• Strong company culture