Customer Success Representative

Overview

Customer Success Representative guiding web agency customers from onboarding to renewal.

Ideal candidate has experience in Customer Success at a SaaS company and strong communication skills.

Locations

• Ireland
• United Kingdom

Requirements

• Experience in Customer Success or Account Management
• Experience managing multiple accounts
• Strong communication skills in English
• Bachelor's degree or equivalent experience
• UK-based preferred

Responsibilities

• Onboard & train new customers
• Drive adoption
• Reduce churn
• Expand accounts
• Collaborate cross-functionally
• Champion the customer

Benefits

• Impact at Scale
• Remote-First Flexibility
• Dynamic Team
• Competitive Compensation