Manager, Enterprise Customer Success

Overview

Role involves leading a team of Enterprise Customer Success Managers to ensure customer satisfaction and retention.

Ideal candidate has 5+ years in customer success with experience in managing distributed teams.

Employees must physically reside and work within the US

Locations

• United States

Requirements

• 5+ years in customer success
• 2+ years in people management
• Proven success in managing enterprise customers

Responsibilities

• Oversee customer lifecycle for Enterprise accounts
• Support team in maintaining relationships
• Own Enterprise renewals

Benefits

• Bonus eligible
• Robust benefits package