Solutions Architect

Overview

Role blends technical expertise and advisory to maximize customer value from the platform.

Ideal candidate should have 6+ years of experience in a technical customer-facing role with strong security knowledge.

Locations

• United States

Requirements

• 6+ years in technical customer-facing role
• Strong understanding of security concepts
• Experience with security tools and integrations
• Excellent communication skills
• Customer-first mindset
• Proficiency in scripting or automation tools is a plus

Responsibilities

• Act as primary technical advisor during onboarding
• Engage with customers to understand security maturity
• Analyze customer environments and recommend configurations
• Provide guidance on integrating the platform
• Conduct workshops and training sessions
• Gather feedback to improve onboarding process
• Act as liaison for feature requests
• Conduct annual security posture audits

Benefits

• Career growth opportunities
• Work-life balance
• Unlimited PTO
• Collaborative environment
• Employee recognition
• Competitive compensation
• Comprehensive benefits
• Diversity and inclusion