Customer Success Analyst

Overview

Role responsible for managing customer success and ensuring satisfaction with Arcadia's platform.

Ideal candidate should have 1-3 years of experience and strong communication skills in a technical environment.

Locations

• United States

Requirements

• 1-3 years experience
• Bachelor's degree in IT or related field
• Strong communication skills

Responsibilities

• Serve as primary contact for customers
• Investigate complex issues
• Manage product upgrades

Benefits

• Flexible remote work
• Employee development programs
• Flextime off