Player Support Agent

Overview

Role involves providing enthusiastic support to enhance Player experiences.

Ideal candidate should have 2+ years in customer support with strong communication skills.

Locations

• United States

Requirements

• BA/BS or equivalent experience required
• Minimum 2 years in contact center
• Excellent written and verbal communication skills

Responsibilities

• Deliver personalized support to Players
• Develop expertise in technology and policies
• Communicate effectively through chat, email, and phone
• Troubleshoot and resolve issues
• Multi-task across multiple tools
• Uphold positive company culture
• Take on additional responsibilities as needed