Customer Success Manager

Overview

Role involves managing strategic customer relationships and driving product adoption.

Ideal candidate should have 3+ years of experience in SaaS and strong digital marketing skills.

Only candidates from WEMENAT (UK, Turkey, Middle East) are considered

Locations

• Turkey
• United Kingdom

Requirements

• Minimum 3 years of experience in SaaS
• Advanced proficiency in English
• Strong digital marketing experience
• Analytical mindset with technical background

Responsibilities

• Manage top-tier client accounts
• Drive product adoption
• Identify upsell opportunities
• Deliver client trainings
• Serve as the voice of the customer
• Partner with Sales and Marketing

Benefits

• Stock options
• Private medical & dental insurance
• Flexible hours
• Personal growth investment
• Weekly team lunches
• Support for ideal work setup
• Social impact initiatives