AppOmni

Solutions Architect

AppOmni

Overview

Role focused on driving customer success and product adoption for SaaS applications.

Ideal candidate has 3-10+ years in customer success with strong SaaS security knowledge.

remotemidEnglishPythonDjangoREST APIsSalesforce

Locations

  • United States

Requirements

  • 3-10+ years in customer success or technical account management
  • SaaS security experience preferred
  • Experience with Python and REST APIs
  • Strong customer-facing skills
  • Experience with Salesforce and Zendesk

Responsibilities

  • Manage post-sales technical needs
  • Drive product adoption
  • Develop customer relationships
  • Track customer risk
  • Work with internal teams for product improvement

Benefits

  • Generous paid time off
  • Health insurance
  • Stock options
  • 401(k) plan