German Customer Support Representative

Overview

Role involves providing high-level customer support for Mercedes-Benz.

Ideal candidate should be a native or near-native German speaker with strong communication skills.

Locations

• Greece, Attica, Athens

Requirements

• Native or near-native German (C1-C2)
• Very good English (B2)
• Good MS Office skills

Responsibilities

• Manage incoming calls, emails, and chat
• Identify customer needs
• Build trust through communication
• Provide accurate information
• Keep records of customer interactions
• Follow communication procedures

Benefits

• Competitive remuneration
• 14 salaries per year
• Performance-based bonus
• Health care benefits
• Relocation cost for candidates outside Greece