Senior Customer Success Manager / Directeur·rice de Clientèle

Overview

Role focused on delivering exceptional client experiences and leveraging market research insights.

Ideal candidate has 5-7 years of B2B consulting experience and a strong background in market research.

Only candidates based in France are considered

Locations

• France

Requirements

• Degree in Psychology, Business Administration, Market Research or similar
• 5-7 years experience in B2B customer support
• Background in market research

Responsibilities

• Serve as primary contact for clients
• Understand and resolve business challenges
• Conduct workshops and training
• Manage research projects
• Identify growth opportunities
• Drive client engagement and platform adoption

Benefits

• Flexible vacation policy
• Work-from-anywhere policy
• Hardware provided
• Mobility budget
• Subsidised Urban Sports Club membership
• Access to co-working spaces