Vietnamese Language QA Analyst

Overview

Role involves enhancing an intelligent FAQ Bot for e-commerce customer service.

Ideal candidate is a native Vietnamese speaker with experience in e-commerce or customer service.

Currently located in European regions or in United Kingdom, Brazil, Canada, Israel, Japan, South Korea, Philippines, or Malaysia

Locations

• Canada
• South Korea
• Japan
• Philippines
• Brazil
• United Kingdom
• Malaysia
• Israel

Requirements

• Native Vietnamese speaker
• English proficiency minimum B2
• Experience in e-commerce or customer service preferred

Responsibilities

• Annotate and evaluate e-commerce-related text data
• Identify system issues and contribute to solutions
• Improve AI-powered customer service bot accuracy