Lead Fraud Operations Analyst

Overview

Core team member performing complex fraud investigations and optimizing procedures.

Ideal candidate has 5+ years in fraud investigations with strong SQL skills and an inquisitive nature.

Locations

• Canada

Requirements

• 5+ years in fraud investigations
• SQL querying skills
• Experience with chargebacks and disputes
• Familiarity with fraud rule development
• Experience in training operational processes

Responsibilities

• Investigate fraud events
• Optimize investigation procedures
• Perform root-cause analysis
• Train customer-facing teams
• Collaborate with support staff