Technical Product Support Specialist (Telehealth)

Overview

Role involves providing technical support for telehealth services and assisting patients with technology.

Ideal candidate should have 3-5 years of experience in technical support with strong problem-solving skills.

Locations

• Vietnam
• Philippines
• China
• Malaysia
• Thailand
• Indonesia

Requirements

• Prior customer support experience
• Expertise in Android Tablets
• Proficiency in managing Zoom Meetings

Responsibilities

• Provide tech support to clinicians
• Guide patients through tablet usage
• Collaborate with Engineering Team

Benefits

• Flexible PTO
• HMO coverage