Onboarding Specialist

Overview

Role involves onboarding patients and supporting clinical staff in delivering care.

Ideal candidate has 2+ years in healthcare, strong English skills, and attention to detail.

Locations

• Philippines

Requirements

• Bachelor's degree in relevant field
• 2+ years in customer service or healthcare
• Proficiency with CRM and EMR software
• Typing speed of at least 60 wpm
• Reliable internet connection
• Ability to work in US time zones

Responsibilities

• Customize patient discussions
• Manage inquiries
• Process referrals
• Perform data entry
• Schedule patient appointments
• Manage medical records
• Attend clinical meetings
• Resolve patient issues

Benefits

• Flexible PTO
• HMO coverage