Business Operations Associate

Overview

Role focused on optimizing customer journey and improving tax compliance processes.

Ideal candidate has 3+ years in consulting or strategy and experience in high growth tech.

Locations

• United States, New York, New York City
• United States, California, San Francisco
• United States, Utah, Salt Lake City

Requirements

• 3+ years in consulting or strategy
• 2+ years in analytical environment
• Ability to solve problems quickly

Responsibilities

• Optimize customer journey
• Analyze customer activation funnel
• Build and maintain dashboards
• Collaborate across departments
• Implement scalable processes
• Translate customer insights into product improvements

Benefits

• Medical, dental, and vision insurance
• Annual learning and development stipend
• Home office setup stipend
• Daily lunch and snacks
• One Medical membership
• Annual team offsites