Account Manager

Overview

Account Manager responsible for managing employer group renewals and improving product experience.

Ideal candidate has 3-5 years of experience in healthcare and a strong customer service background.

Locations

• United States

Requirements

• 3-5 years experience in healthcare or related fields
• Active producer license
• Superior customer service skills

Responsibilities

• Manage client meetings and discussions
• Handle member group escalations
• Create project plans and documentation
• Collaborate across workstreams
• Communicate effectively with stakeholders
• Problem solve and identify process improvements
• Prepare quarterly business reports

Benefits

• 100% company-paid health insurance
• Discretionary time off
• Work-from-home stipend
• 401(k) account
• 3 months paid parental leave