Customer Success Business Partner

Overview

Role focused on driving customer success and maximizing ROI through Anaplan solutions.

Ideal candidate should have 5+ years in customer success with a background in Enterprise Performance Management.

Locations

• Germany

Requirements

• 5+ years in customer success or consulting
• Experience in Enterprise Performance Management
• Excellent communication skills

Responsibilities

• Manage customer portfolio for adoption and retention
• Serve as trusted advisor
• Identify customer pain points
• Lead Quarterly Success Reviews
• Expand Anaplan usage
• Build strong customer relationships
• Represent customer voice internally
• Identify renewal risks