Customer Success Manager

Overview

Role focused on managing client relationships and ensuring customer success in a SaaS environment.

Ideal candidate should have experience in maintaining client relationships and navigating high-growth environments.

Locations

• United States, Illinois, Chicago

Requirements

• Proven background in maintaining a healthy book of business
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Manage a large book of business
• Ensure client satisfaction
• Identify growth opportunities within accounts
• Deliver ROI for clients
• Negotiate successful resolutions
• Influence positive partnerships
• Attend conferences and trade shows

Benefits

• Industry-leading compensation
• Medical & Dental Insurance
• 401k
• Fast-paced startup environment
• Remote first company